Our support team is available Monday–Saturday, 9:00 AM – 6:00 PM [Local Time].
You can reach us via email at support@amaxdiamonds.com or through the “Contact Us” form on the website.
Immediately report any suspicious activity to support@amaxdiamonds.com. We take all security concerns seriously and will investigate promptly.
If you wish to delete your account, please contact support@amaxdiamonds.com with your account details.
Click “Forgot Password” on the login page and follow the instructions to reset your password via email.
Payouts are processed after a successful transaction and any applicable return window. Funds are transferred to your registered bank account.
Log in to your seller account, click “Add Product,” and enter all required details including diamond certification, grading, price, and high-quality images.
Listing may be free, but we charge a commission on each successful sale. Fee details are available in your seller dashboard or upon registration.
Click on the “Sell with Us” option, complete the registration process, and submit your business verification documents. Once approved, you can begin listing products.
Yes. All payments are processed through secure, encrypted third-party gateways. AmaxDiamonds does not store your payment details.
Return and refund policies are set by each individual seller. Please review the seller's return policy on the product page before placing your order.
AmaxDiamonds is a premium multi-seller online marketplace for certified diamonds and related jewelry. We connect trusted sellers with buyers looking for authentic, high-quality diamonds.
No, AmaxDiamonds is a platform that facilitates transactions between third-party sellers and buyers. We do not sell products directly.
Yes, every diamond listed on AmaxDiamonds must be certified by recognized gemological institutes such as GIA, IGI, HRD, or equivalent.
Simply create an account, browse listings, and add items to your cart. You can complete the checkout securely using our integrated payment gateway.
We thoroughly vet all sellers for authenticity and require valid certification for all listings. However, we always recommend reviewing seller ratings and reviews before purchase.
You can raise a dispute within your account dashboard. We encourage buyers and sellers to resolve disputes amicably. AmaxDiamonds may assist in mediation if necessary.
english
